Webinar held on Sept 20th, 4PM (Video unavailable)
We covered some key understandings of what communicating effectively really means and why it is so important in our day to day lives to know how to communicate with empathy. Some of the key points discussed and role played were:
- What is communication and when is it effective?
- What messages do we really send and receive when we communicate with someone
- What is empathy
- How do we know we are communicating with empathy?
- What is the difference between sympathy and empathy